What Are The Responsibilities Of An Airbnb Manager?

Are you thinking about hiring an Airbnb manager to help you with the responsibilities that come with being an Airbnb host? Want to learn more about what an Airbnb manager does before making the final hiring decision?  From guest check-ins to cleaning and maintenance of the property, Airbnb managers handle all aspects of your property’s management as a short-term rental. 

This article will help you understand the main responsibilities of an Airbnb manager. Read below for a detailed breakdown of what these responsibilities are.  

1). Marketing And Setting Up The Property Listing 

Getting your rental property listed on the major booking platforms is the first step towards renting your property as a short-term rental. Depending on the location of your property, you can have it listed on a variety of sites including Airbnb – the largest one – and/or Booking.com, Homeaway and Stayz. Listing your property on different sites will help you maximize occupancy and earning rates. 

Before listing a property, an Airbnb manager will conduct an in-depth inspection of your property. This will help them identify the best features of your property to include in the listing description. They will also take high-quality professional pictures of the property and use them to boost your marketing strategy. 

2). Communicating With Guests And Coordinating Check-Ins 

Airbnb managers are responsible for handling all communication with guests who book your property. As such, they will create a guide for the property and address pre-reservation questions in addition to providing check-in and check-out instructions. This means that Airbnb managers also coordinate check-ins and checkouts for a seamless transition of guests staying in the property.    

Moreover, the best Airbnb managers provide round-the-clock support to guests. They are able to address any concerns that guests might have to ensure a smooth stay throughout the rental period. 

3). Property Cleaning 

One of the most important aspects of a positive guest experience is the standard of cleanliness of the property. With that being said, Airbnb managers normally handle the guest turnover and cleaning process for you. 

This involves ensuring that you have reliable professional cleaners available in-between guest stays. In most cases, the cleaning work involves cleaning dishes, mopping or vacuuming floors, wiping down surfaces, emptying bins, making beds, restocking essential items, and changing towels and linens, among others.    

4). Property Maintenance 

Proper maintenance is essential to the guest experience. Airbnb managers are responsible for ensuring that your property is kept in the best possible condition. While some Airbnb managers will fix the problems on your behalf, others simply notify you of any issues that need to be addressed, leaving you to handle the rest. 

Some of the common maintenance areas when it comes to short-term rental properties include electrical and lighting systems, air conditioning, plumbing, carbon monoxide and smoke detectors, and appliances like refrigerators, dishwashers, and ovens among others. 

While some of these issues may be picked up during cleanings in-between stays, some may only be identified through regular property inspections.    

5). Revenue And Pricing Management 

Active pricing management will help you make the most out of your short-term rental property. Airbnb managers have the necessary knowledge, time, and skills required to manage a property’s nightly pricing. These professionals are required to track local, seasonal demand, and competitor pricing trends to ensure that the properties they manage are competitively and profitably priced at all times. 

Final Thoughts  

Listing your property on Airbnb can help you earn higher returns from short-term rental stays. By choosing to hire an Airbnb manager, you can enjoy the fruits of your investment without having to shoulder most of the hands-on work involved in managing a short-term rental property. 

Are you looking for a seasoned Airbnb management company to help you manage your short-term rental property better? Contact BNB Booking today!

Please call us at BNB Booking today on 1300 421 029 or leave an enquiry and we will get back to you as soon as possible.