Late check-ins can make or break a guest’s first impression. Whether they arrive at 6pm or 2am, tired and lost travellers don’t want confusion, locked doors or slow responses. They want to walk into a space that’s clean, welcoming and easy to access—no matter the hour. As a host, your job is to make that […]
by BNB Booking
Smart hosts know that great guest communication isn’t about sending more messages—it’s about sending the right ones. Whether it’s a quick confirmation or a detailed check-in guide, your tone and timing matter more than you think. Guests want to feel informed, welcomed and respected before they even arrive. The difference between a five-star review and […]
by BNB Booking
First impressions shape the entire guest experience. Before they try the bed, see the view or even drop their bags, guests are already judging the space—and you. That moment between arrival and settling in is the window where a simple stay becomes something memorable. Whether you’re a seasoned host or just starting out with Airbnb property […]
by BNB Booking
Safety isn’t a feature—it’s a feeling. And for solo female travellers, that feeling starts long before they turn the key in the door. It begins with how your Airbnb is presented, how clearly it communicates expectations, and how well it supports their independence and comfort throughout the stay. If you’re offering short-term accommodation and want […]
by BNB Booking
House rules are meant to protect your property and set clear expectations—but they’re also one of the fastest ways to turn guests off. Too strict, and you sound unwelcoming. Too vague, and you invite trouble. Either way, unclear or heavy-handed rules can drive bookings away before a guest even hits the “reserve” button. Most guests […]
by BNB Booking
The moment your guest arrives sets the tone for everything that follows. In 2025, check-in isn’t just about access—it’s the first impression, the first touchpoint, the first chance to prove you care. And if you’re aiming for consistent 5-star reviews, that moment needs to be frictionless, warm and well thought out. Hosts who nail this […]
by BNB Booking
Airbnb guests have raised the bar. It’s no longer enough to offer a clean bed and decent Wi-Fi. Expectations have shifted. In 2025, travellers want comfort, convenience, style and connection all wrapped into one. If you’re not delivering on that, you’re falling behind. That’s why smart Airbnb property management isn’t just a luxury—it’s the backbone […]
by BNB Booking
Whether it’s their first Airbnb or they’ve stayed in dozens, guests always want clarity before they book—and especially before they arrive. These questions might not always be said out loud, but they’re definitely being thought. The most successful hosts don’t wait to be asked. They anticipate these concerns and handle them with detail, care and […]
by BNB Booking
The Sunshine Coast is more than beaches and cafes. It’s where families come to unwind. If you’re hosting on Airbnb, making your place “family-friendly” isn’t about just adding bunk beds. It’s about knowing what families need, what they expect, and how your property can deliver that experience. Families don’t just want a stay. They want […]
by BNB Booking
Brisbane isn’t just a sunny city—it’s a magnet for travellers chasing culture, sport and adventure. From big-name concerts to local food fests, this city draws in thousands of visitors each month. And when crowds roll in, so does the money—for those who are ready. If you’re running a short-term rental, tapping into Brisbane’s event calendar […]
by BNB Booking
Late check-ins can make or break... Read More
Smart hosts know that great guest... Read More
First impressions shape the entire guest... Read More
