How to Choose a Holiday Rental Property Management Company in Brisbane?

Looking to list your holiday rental property in Brisbane or are you planning to buy one? How much do you know about this business? Do you know what separates successful holiday rentals from hundreds of other properties in the same area? Holiday rentals have emerged as a big business over the past decade. These have always been there in one form or another but the advent of online booking platforms has made them mainstream.

Thanks to the constant media attention, a lot of people have jumped into this industry which has resulted in more competition leading to a more demanding clientele. One could get away with an average guest experience in the past but these days, it only takes a few bad reviews to make your holiday rental property lose a lot of business.

Smart property owners understand the importance of hiring a reliable, experienced and professional holiday rental property management company in Brisbane. In this blog post, we will explore factors you should carefully consider before signing a contract with a property management company in Brisbane.

Expertise in Managing Holiday Rentals

Most beginners make the mistake of tying up with a local real estate agent for property management. You are just another number for the agent as they are already managing hundreds of properties. They won’t pay special attention to your business as the only thing they are worried about is their own profit.

You want someone with expertise in managing holiday rental properties. They should already have a bunch of holiday rentals under management. They should know how to maximise bookings and revenue. They should know how to present your property as a unique brand and how to generate maximum opportunities.

Following are some of the more important things you need to consider:

• Are they local?

You want someone with local knowledge. Someone who is aware of the local scene in Brisbane. Someone who can make your property stand out. Property managers with local knowledge in this industry typically have relationships with local trades. They know how to best present your property and how to present the best parts of your property. Local knowledge goes a long way in making your holiday rental stand out.

• Number of properties under management

It can get tricky when you ask this question. You might think that if the company has a lot of properties under management, it’s a good thing but that’s not the case. Similarly, if a company has only a few properties under management, it could be a good thing or not.

This is why there isn’t a standard number that applies everywhere. What you want to know is whether they are able to give each property the time it needs to generate the maximum possible revenue.

• Customer reviews

A quick Google search should help you discover dozens of reviews of a company. While you should go through the customer reviews, it is better if you talk to the property owners who are already a client of the company you are considering. 

Also, go through the reviews on holiday rental platforms such as Airbnb to get a good idea of whether guests are happy with the provided arrangements and amenities.

• Services on offer

Ask them about the services they provide. Ask them whether they only take care of cleaning or they also offer guest management and marketing services. Needless to say, you should also ask how much money you are expected to pay for those services. The cost for such services will help you decide whether it’s worth it to hire them.

• Communication matters

Send them an email or call them and ask them to return your call. It should give you a good idea of their response time and how they respond to their customers. If their response feels generic, it is likely that they treat all their customers similarly and they may not be the right choice for you.

Final Thoughts

The holiday rental business has become extremely competitive as everyone is looking to invest money in holiday rentals. There are many new investors who look at it as a way of making passive income but it is a highly competitive industry. You need to stand out and know what you’re doing. 

Most holiday rental owners are already aware of the many advantages of working with a property management service in Brisbane but choosing the right one can be a tough task. You should interview several companies and choose one that has the required expertise, local knowledge, and plenty of experience to help you maximise bookings and revenue.

BnB Booking is the premier holiday rental property management company in this part of the country. We have extensive experience in this industry and have helped dozens of clients maximise their revenue and bookings.

Please call us at BNB Booking today on 1300 421 029 or leave an enquiry and we will get back to you as soon as possible.